Privacy Policy
Last updated: 20 March 2023
At The Well House, we value the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information, in compliance with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
- Information we collect
We collect personal information from you when you make a booking or an inquiry on our website or over the phone. The information we collect includes your name, email address, phone number, home address, and payment information. We may also collect information about your preferences and interests, such as the type of room you prefer or the activities you are interested in.
When you visit our website, we automatically collect certain information, such as your IP address, browser type, device type, and the pages you visit. We use cookies and similar technologies to collect this information.
- How we use your information
We use your personal information to process your bookings and inquiries, to communicate with you about your bookings, and to improve our services. We may also use your information to send you marketing communications about our services, promotions, and events, if you have given us your consent.
We use the information we collect automatically to analyze trends and patterns on our website, to improve our website and services, and to personalize your experience.
- How we protect your information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We store your personal information on secure servers, and we use encryption and firewalls to protect it. We also restrict access to your personal information to authorized personnel only.
- How we share your information
We may share your personal information with third-party service providers who help us operate our website, process your bookings and payments, and provide other services to you. We require these third-party service providers to protect your personal information in accordance with our Privacy Policy and applicable laws.
We may also share your personal information with law enforcement authorities, government officials, or other third parties if we believe it is necessary to comply with a legal obligation, protect our rights, or prevent fraud or other illegal activities.
- Your rights
You have the right to access, rectify, delete, or restrict the processing of your personal information, as well as the right to object to its processing or to receive a copy of it in a structured, machine-readable format. You may also withdraw your consent to our processing of your personal information at any time, without affecting the lawfulness of our processing based on your consent before its withdrawal.
To exercise your rights, or if you have any questions or concerns about our Privacy Policy, please contact us at info@wellhousegalle.com or via our website wellhousegalle.com/
- Changes to our Privacy Policy
We may update this Privacy Policy from time to time, in response to changes in our business practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email notification. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal information.
If you have any questions or concerns about our Privacy Policy, please contact us at:
The Well House Rumassala Road Dewata, Galle Sri Lanka